You have 30 days from the initial charge date to request a refund for the FIXD Premium subscription. A refund will result in the immediate termination of the subscription and access to the subscription will be revoked. A refund is only applicable to the first year of the subscription. No refunds will be issued for subsequent charges for the renewal of the subscription.
The subscription can be canceled at any time. Canceling the subscription will stop all future charges for the subscription. You will have access to the subscription until the end of the billing period. To cancel your subscription, visit:
https://app.fixdapp.com/products/subscriptions/cancel?source=help_center
If a sensor was included at no cost along with the Premium subscription, the sensor must be returned during the trial period or within 30 days of the initial charge date to cancel the trial or request a refund for the FIXD Premium Subscription.
Note: This policy does not apply to Apple subscriptions. We are unable to process refunds for Apple subscriptions, so refunds are left to the discretion of Apple.
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