Unable To Find Sensor- Android

If you are having trouble locating your sensor during sensor setup, please make sure you have completed this check list:

The FIXD app is up to date
Your vehicle is compatible (check compatibility here https://www.fixdapp.com/compatibility)
Your vehicle is running
The sensor is plugged in (need help finding the port? check here https://www.fixdapp.com/find-my-port)
The sensor is in range (we recommend sitting in the driver's seat while scanning)

If you are still having issues after these steps, try the following troubleshooting steps:

Make sure your sensor is getting power.
- When you first plug the sensor in, check for a blue light to briefly flash. This will indicate that the sensor is receiving power.
Leave your vehicle running for a couple of minutes before trying to set up your sensor.
Remove or turn off any other Bluetooth devices that might interfere.
- This includes headphones, speakers, or other FIXD sensors
Remove the sensor from your account and re-add it under "my sensors" in the right side menu.
Switch to Bluetooth classic.
- For some Android devices, BLE is not reliable.
- To switch go to the right side menu> settings> switch to Bluetooth classic> then close out of the app.

Please contact us if you are still having issues. Submit a ticket by emailing techsupport@fixdapp.com or submitting a ticket here: https://fixd.zendesk.com/hc/en-us/requests/new